Refund Policy
Cape Coffe Co. Refund & Returns Policy
We proudly back every roast with our Brewed-for-Life Guarantee.
If you’re ever unsatisfied with your Cape Coffe Co. order — whether it’s tomorrow, next year, or ten years from now — simply contact us at support@capecoffeco.com.
You’ll always have the option of:
- Receiving a fresh replacement bag, or
- Getting a full refund to your original payment method.
No time limits. No hassle. Just our promise that every cup you brew will live up to the Cape Coffe Co. standard.
Non-Coffee Products (e.g. accessories, merchandise) – Can be returned within 14 days if unused, in original packaging. Buyer is responsible for return shipping costs.
Refunds – Once approved, refunds are processed back to your original payment method within 5–10 business days.